Accessibility Statement
Accessibility Statement for Pardoe Psychology
Last updated: 03.01.26
1. Our Commitment to Accessibility
Pardoe Psychology is committed to providing psychological therapy and forensic assessment services that are accessible, inclusive, and responsive to the needs of all clients. We aim to remove barriers to engagement and ensure that every person can participate fully, safely, and with dignity.
We recognise that accessibility includes physical, cognitive, sensory, cultural, linguistic, and technological considerations.
2. Who This Statement Applies To
This statement applies to all individuals accessing:
• Psychological therapy
• Psychological assessments
• Forensic risk assessments
• Court‑instructed or solicitor‑instructed evaluations
• Supervision
3. Physical Accessibility
We aim to ensure that our premises and service delivery arrangements are accessible. This includes:
• Clear signage
• Seating options for different mobility needs
• The option for remote appointments (video or telephone) when clinically and legally appropriate
If you have specific physical access needs, we encourage you to contact us in advance so we can make appropriate arrangements.
4. Communication and Information Accessibility
We strive to make communication clear and accessible by offering:
• Easy‑read or simplified written materials on request
• Large‑print documents
• Alternative formats (e.g., audio summaries)
• Plain‑language explanations of psychological and forensic processes
• Support in understanding recommendations
We welcome the use of communication aids and assistive technologies.
5. Neurodiversity and Cognitive Accessibility
We recognise that clients may have cognitive, developmental, or neurodivergent needs. We can offer:
• Adjusted pacing of sessions
• Structured, predictable session formats
• Visual aids, diagrams, and written summaries
• Breaks during longer assessments
• Sensory‑friendly environments where possible
• Adapted assessment procedures (within the limits of test validity)
For forensic assessments, any adaptations will be documented transparently to maintain professional and legal standards.
6. Language and Cultural Accessibility
To support linguistic and cultural inclusion, we can work alongside:
• Interpreters (including BSL) when arranged in advance
• Culturally sensitive assessment and formulation practices
• Awareness of cultural factors that may influence risk, behaviour, or symptom expression
We aim to ensure that all clients feel respected and understood.
7. Digital Accessibility
For clients using online therapy or remote forensic assessments (where appropriate), we aim to ensure:
• Clear instructions for accessing online sessions
• Secure, encrypted communication channels
We can provide support in setting up digital access where needed.
8. Financial Accessibility
We aim to be transparent about fees and offer:
• Clear information about costs before any work begins
• Written agreements outlining fees for therapy, assessments, and forensic reports
• Information about cancellation policies
9. Accessibility in Forensic Assessments
Forensic assessments often involve structured tools, interviews, and collateral information. We ensure accessibility by:
• Explaining the purpose and process of assessments in clear language
• Allowing breaks during lengthy interviews
• Making reasonable adjustments without compromising assessment validity
• Ensuring that any adaptations are documented in reports
• Providing accessible summaries of findings when appropriate
We balance accessibility with the need for accuracy, fairness, and public protection.
10. Feedback and Continuous Improvement
We welcome feedback about accessibility. If you experience barriers or have suggestions for improvement, please contact:
Pardoe Psychology
We take all feedback seriously and use it to improve our services.
11. Alternative Formats
This accessibility statement can be provided in:
• Large print
• Plain‑language summary
Please contact us to request an alternative version.